Privacy Policy
1. Introduction
At Warp Graphics (“we,” “us,” or “our”), accessible at warp-graphics.com, we are firmly committed to protecting and respecting your privacy. As a responsible data controller under applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), we take your privacy rights seriously. This Privacy Policy outlines how we collect, use, store, and share your personal data, and the steps we take to safeguard it.
2. Scope of Policy and Our Role as Data Controller
This Privacy Policy governs the processing of personal data by Warp Graphics in connection with our website located at warp-graphics.com and related services. Warp Graphics is the data controller of any personal data collected via this website, meaning we determine the purposes and means of processing your personal information.
This policy applies to visitors, users, and customers interacting with warp-graphics.com or contacting us via any form of communication indicated on our platform.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
This includes information about your interactions with warp-graphics.com, such as browser type, IP address, access times, pages visited, referring URLs, session identifiers, and geo-location data.
b. Account Data
When you create or manage an account, we may collect your full name, physical address, email address, telephone number, and other identifiers necessary to provide services and respond to your requests.
c. Profile Data
This includes data related to your preferences, purchases, browsing behavior, saved items, interests, product interactions, and marketing preferences.
d. Communication Data
Encompasses any support requests, inquiries submitted via forms or email, feedback, records of correspondence, and any other communications you send directly to us.
e. Technical Data
Includes data from the device you use to access our services, such as type of device, operating system, system configurations, screen resolutions, and diagnostic data derived from errors or performance metrics.
f. Transaction Data
Refers to data associated with purchases or exchanges, including payment processing information (excluding full credit card numbers, which are handled via secure third-party services), billing details, delivery details, and service usage records.
g. Preference Data
Incorporates your choices regarding marketing communications, mailing list subscriptions, notification settings, survey responses, and product interests.
4. Legal Bases for Processing
We process your personal data on the following legal grounds under the GDPR and, where applicable, similar provisions under the CCPA:
– Consent: Where you have provided affirmative consent, such as subscribing to a newsletter or accepting cookies.
– Performance of a Contract: To fulfill our contractual obligations when you place an order or register for an account.
– Legitimate Interests: Including improving our website, marketing our services, fraud prevention, and network security, provided such interests are not overridden by your rights.
– Legal Obligation: Where processing is necessary for compliance with legal or regulatory obligations.
5. Your Rights
Under GDPR and applicable privacy laws, you have the following rights:
– Right of Access – to request access to the personal data we hold about you;
– Right to Rectification – to correct inaccurate or incomplete data;
– Right to Erasure – to request deletion of your data (“right to be forgotten”);
– Right to Restriction – to limit how your data is processed;
– Right to Data Portability – to receive a copy of your data in a structured, machine-readable format;
– Right to Object – to object to the processing of your data when based on our legitimate interests or for direct marketing;
– Rights under CCPA – including the rights to know, delete, and non-discrimination for privacy exercise.
To exercise your rights, please contact us at [email protected]. We will respond to all legitimate requests in accordance with applicable laws.
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. These measures include:
– Secure encryption of data in transit and at rest;
– Role-based access controls and identity verification protocols;
– Regular audits, logs, and monitoring;
– Staff training on data protection practices;
– Secured and resilient hosting environments with backups and failover support.
7. International Data Transfers
Where data is transferred outside the European Economic Area (EEA) or California, including to countries that may not offer an equivalent level of data protection, we ensure that any such transfers are undertaken using legally approved mechanisms such as Standard Contractual Clauses (SCCs) and are subject to appropriate safeguards in accordance with GDPR and CCPA requirements.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by applicable laws. Retention periods vary by data category:
– Usage and Technical Data: up to 12 months for internal analysis;
– Account and Profile Data: retained while the account remains active and for 6 years after account closure;
– Transaction Data: retained for a minimum of 6 years as required for legal, accounting, and tax purposes;
– Communication and Preference Data: retained for 2 years unless further communication is initiated.
Data is securely deleted or anonymized when no longer required.
9. Cookie Policy
Warp Graphics uses cookies and similar technologies to enhance your browsing experience and analyze website performance. These include:
– Essential Cookies: Required for core website functionality;
– Functional Cookies: Support features such as language choice or session persistence;
– Analytical Cookies: Help us understand user behavior using aggregated data (e.g., Google Analytics);
– Performance Cookies: Monitor website responsiveness or detect bugs.
Cookies do not inherently contain personally identifiable information, but may link to information stored by your browser or account.
10. Cookie Management and Compliance
Upon first visit to warp-graphics.com, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies in accordance with GDPR and CCPA standards.
You may also opt-out or manage cookie behavior at any time through your browser settings or our Cookie Management Portal (accessible at the footer of warp-graphics.com).
You may also exercise your California “Do Not Sell My Personal Information” rights, where applicable, using dedicated opt-out mechanisms.
11. Children’s Privacy
Our website and services are not directed to or intended for children under the age of 13. We do not knowingly collect data from children under 13. If we learn that we have inadvertently collected such data, we will delete it immediately. Parents or legal guardians who believe their child has submitted personal data should contact us at [email protected].
12. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our data processing practices, legal obligations, or technological advancements. Where changes materially affect users’ rights or our use of data, we will provide notice via prominent means on warp-graphics.com or direct communication where feasible.
13. Contact Us
For privacy-related questions, concerns, or data subject requests, please contact us at:
Email: [email protected]
We remain committed to fostering transparency, accountability, and user trust through rigorous adherence to data protection standards and will promptly address all communication in accordance with applicable privacy laws.
This Privacy Policy demonstrates our ongoing commitment to complying with global data protection frameworks, including GDPR and CCPA. If you have any privacy concerns, please do not hesitate to reach out via the contact information above.